Chatbots Made Easy: A New Drag-and-Drop Tool for Customer Service

Botpress is making waves by offering a drag-and-drop tool for building interactive chatbots. This tool, designed for a wide range of applications, shines in creating customer support chatbots backed by AI intelligence.

With Botpress, users can simply drag cards onto the workspace, assign inputs and outputs, and connect them to map out complete interactions. But what sets it apart is its ability to feed knowledge from various sources, including documents, web pages, or even across the web.

Though it requires some learning and may have a few quirks, Botpress offers a free plan for testing, making it accessible for those looking to experiment. As businesses seek to enhance customer service, tools like Botpress open doors to 24/7 support, potentially transforming how companies interact with their customers.

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