Zoom Walks AI Training Decision All The Way Back

In a world where digital privacy is paramount, Zoom's recent actions have stirred the pot. The videoconferencing giant, in a surprising turn, announced a change to its terms of service, stating it won't use customer content in training its generative artificial intelligence models.

This decision came on the heels of concerns raised about Zoom's previous terms, which seemed to give the company a free pass to use customer video calls and presentations for AI training. Initially, Zoom clarified they wouldn't use customer content for AI training without consent. But now, they've taken a firmer stance, ensuring no use of such content for generative AI development.

While this move might appease privacy advocates, it also raises questions about the future of AI in communication platforms and how companies will navigate the fine line between innovation and privacy.

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